- Child-Friendly Practice
- New Products
Delivery times and shipping costs
There is a minimum order value of 20,00 Euro net excl. VAT. The shipping costs depend on the country to which delivery is made:
(1) within Germany € 5,00 excl. VAT
(2) to Austria € 10,04 excl. VAT
(3) other EU € 11,72 excl. VAT
(4) to Switzerland € 16,75 excl. VAT
(5) Europe non-EU <10 kg € 35,00 excl. VAT
(6) Europe non-EU >10 kg € 50,00 excl. VAT
Deliveries are generally made as a total delivery of the entire order. Partial deliveries are permissible if they are reasonable for the customer.
Despite careful stockage by us, it is possible in exceptional cases that ordered goods are sold out faster than planned and/or can no longer be delivered by our suppliers. A delivery guarantee is therefore not provided.
We strive to deliver within 2-5 business days within Germany. Deliveries abroad can take longer.
Orders with the payment method of prepayment, however, will be sent only upon receipt of the payment on our account. Please note that online transfers can take up to three banking days. If the order is urgently needed, we recommend payment by direct debit, PayPal or credit card (MasterCard or Visa).
An express delivery to the next day costs add. € 14,50 incl. VAT and is possible within Germany, provided the desired articles are in stock at the time of order. For an express delivery please place your order by phone before 11am (Friday: before 10:30 am) to receive the desired items already the next day.